FREQUENTLY ASKED QUESTIONS

Helpful answers before we begin.

If your question is not covered here, contact our team.

What services does Aero RCM provide?

Medical billing, claims management, AR follow-up, denial management, payment posting and claims analysis. Exact scope is agreed based on client needs and delivery readiness.

Do you provide full RCM support?

We can discuss a coordinated service model across multiple revenue cycle activities. Scope and responsibilities must be documented before engagement.

Which specialties do you support?

Our initial focus includes primary care and family medicine. Other outpatient specialties are assessed individually.

Can you work with our existing EHR or PM system?

Compatibility and access requirements are reviewed during discovery. All access must be authorized by the client.

Do you offer AI implementation?

We are developing an AI and automation service direction focused on workflow assessment, readiness planning and implementation coordination. We do not claim a proprietary AI platform.

How is pricing determined?

Pricing depends on scope, volume, complexity, systems, staffing needs and agreed service expectations.

Can we start with a pilot?

A limited-scope pilot may be discussed where appropriate, with written scope, responsibilities, timelines and evaluation criteria.

Can I send patient information through the contact form?

No. Do not submit PHI, patient names, dates of birth, medical record numbers or claim details through this website.