Authorized access
Access should be limited to approved users, systems and tasks, based on client authorization.
QUALITY, PRIVACY & SECURITY
Trust is built through clear controls and responsible practices.
Healthcare revenue cycle work can involve sensitive information. Access, handling and oversight must be defined before any client work begins.
Appropriate agreements
Where applicable, business associate agreements and other required documents should be executed before PHI access.
Quality review
Quality expectations, sampling, issue escalation and corrective actions should be defined with the client.
Responsible technology
Third-party tools and automation should undergo client approval and appropriate risk review before use.
This website is not evidence of a certification or independent security attestation. Do not send patient information or PHI through this website.